Shipping policy

Shipping Options

We are more than pleased  to offer our customers flat rate shipping for all U.S. orders. Most orders are shipped via USPS. Orders are shipped and delivered to a valid mailing address on business days only (Monday – Saturday, excluding major holidays). You can calculate your shipping rate prior to checkout.

Transit Time

Transit Time does not begin until your package leaves the shipping carrier's facility, this does not include weekends or holidays.

Jamestina Beauty reserves 2 to 3 business days for processing from the time an order is placed before it is transferred to our carrier and leaves for shipment. In the event that orders are placed on a Sunday or holiday, those orders will be processed and shipped the following business day.

Below is an example of typical processing for an order. Please note that this is just an example and not a guaranteed timeline:

Day 1: Order is placed.
Orders placed before 9:00am EST on business days are likely to be picked up by the carrier the same day. Please always take in to consideration that in high traffic days package may not be processed until next day. If the order is placed after 9:00am EST, or on a weekend or holiday, the package will be picked up by the carrier on the following business day.

Next Business Day: Package has its first transit scan and has started en route for it’s destination (“pick up scan” is not part of transit time).
Please note packages will only move during business days (weekends and holidays are excluded towards transit time).

* We provide the above example to help you plan accordingy when ordering supplies for your upcoming client appointments. Please plan your orders to allow extra time for possible unexpected delays. 

Ground Shipping

All orders are processed and shipped within 2 to 3 business days of purchase, depending on product availability. Any orders placed on Sundays or holidays will be processed and shipped the next available business day.

Once your order has been processed, transit time is anywhere between 2 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.

Expedited Shipping

2nd Day and Next Day purchases placed by 9:00 am EST will be processed and shipped on the same day, depending on product availability. All expedited shipping orders placed after 9:00 am EST will be processed and shipped the next available business day. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Please note that orders are shipped and delivered on business days only (Monday - Saturday, excluding major holidays).

INTERNATIONAL SHIPPING

Do you ship internationally?

Jamestina Beauty ships Worldwide. You can calculate your shipping at check out. 

Jamestina Beauty ships internationally based on demand.  If you do not see your country available to select for shipping please email us at contact@jamestinabeauty.com we will see what we can do to make this availble option. Please allow us 24 hours for international shipment quote.

Duties, Taxes, Customs & Other Fees
For international shipping the customer is responsible for the duties and taxes. International orders are subject to local import duties and taxes (VAT). You are responsible for checking with the shipping destination country as to their regulations regarding duties and taxes. You are also responsible for paying any import duties, taxes and any other fees that may apply to your country.

Jamestina Beauty  is not be responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.

Jamestina Beauty is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

How do I know when my order has shipped?

Please check your email for tracking information.  You will receive all updates regarding your order's shipment via email.

Local Pick Up

Local pick up is available in Lanham, MD for next day pickup. Please allow up to 24 hours for processing pick up orders, this excludes weekends. All orders must be picked up within 5 days of your confirmation email. After 5 days, your order will be canceled and refunded. We do not hold items past 5 days.